Preorder FAQ

Preorder FAQ

Thank you for shopping with Littlelovebugdesigns! Our items are custom made with love. Here are answers to the questions we hear most often about preorders.

What is a preorder?

A preorder lets you reserve a custom-made item before it goes into production. You pay at checkout and we make your order specifically for you. Because each piece is made to order, please allow extra time compared to ready-to-ship items.

When can I place a preorder?

Preorder windows open and close based on our production schedule. When a preorder window is open, you'll see the preorder option directly on the product page. Once a window closes we cannot accept late orders for that batch, so ordering early is the best way to secure your spot.

When will my preorder ship?

Each preorder listing includes an estimated ship date. We treat these dates as a commitment — we work hard to meet them. You'll receive a shipping confirmation email with tracking as soon as your order leaves our studio. If anything changes, we'll reach out to you directly.

Do you offer any variants that ship sooner?

Yes! Some of our products have early-shipping variants that are ready to go sooner than the standard preorder date. Look for "early ship" or "ships sooner" in the variant options on the product page. These variants are limited, so grab them while they last.

Can I change or cancel my order after I've placed it?

Because your order goes into production quickly, we have a very short window for changes. If you need to make a change — such as a size, color, or address update — please contact us as soon as possible. We'll do our best to accommodate you, but we cannot guarantee changes once production has begun.

I ordered preorder items and ready-to-ship items together. When will everything arrive?

To keep shipping costs manageable for you, mixed orders (preorder + ready-to-ship) may be held and shipped together when your preorder is complete. If you need your ready-to-ship items sooner, please place two separate orders — one for ready-to-ship and one for preorder items.

How long does it take for ready-to-ship items to arrive?

Ready-to-ship items typically leave our studio within 1–3 business days of your order being placed. You'll receive a tracking number as soon as your package is on its way.

How do I track my order?

Once your order ships, you'll receive an email with your tracking number. You can use that number on the carrier's website to follow your package. If you haven't received a tracking email within the estimated window, please check your spam folder first, then reach out to us.

Where can I ask a question not covered here?

We're happy to help! Send us a message through our Contact page and we'll get back to you as quickly as we can.